An engineer at your door. Fast.
Leaks, heating, drains, electrics and locks in Coventry. You see the price before you book, and nothing extra happens without your say-so.
£89 call-out. No account needed. Smell gas? Call 0800 111 999 instead.
The jobs you can’t leave till Monday.
Pick one to start. Each shows what most jobs of that kind come to, all in.
Five steps, start to sorted.
The same on every job, whether it is a dripping tap or no heating at midnight.
The price is on the screen before you book.
One call-out price covers getting to you, finding the fault and the first hour of work. Most jobs are finished inside it.
Prices include VAT where it applies. Gas safety checks for landlords are £75.
mains
Example: a split pipe under the kitchen sink
- Call-outArrival, diagnosis and the first hour
- £89.00
- Flexible tap connector, 15mmApproved on your phone
- £16.80
- Labour, 30 minutes beyond the first hourApproved on your phone
- £38.40
- Total
- £144.20
You know exactly who you are letting in.
Every booking has a door code. Your engineer shows the same four digits on their phone before they step inside.
Checked before they join
Public liability insurance for everyone and Gas Safe registration for gas work. Jobs stop if either runs out.
Photos on every job
The fault, the area before work starts and the finished job. If there is ever a question, there is a record.
Paid in the app
No cash and no surprise invoice. Your receipt lists every line you approved.
Months’ guarantee. If it comes back, so do we.
Every job paid through Mains is covered for a year. If the same fault returns, one tap on your receipt books a free return visit with the engineer who did the work.
Engineers: jobs near you. Keep 85%.
Stay your own boss. Go online when you want work, accept in one tap, and keep 85% of everything on the job.
How it works for engineers
Letting agents: stop chasing trades.
Gas safety certificates that renew themselves, and every repair tracked with photos from booking to sign-off.
Mains for letting agents
Questions people ask first.
More on the help page.
What does the call-out cover?
Getting to you, finding the fault and the first hour of work. It is £89 in the day, £129 in the evening (6pm to 8am) and at weekends, and £69 if you book a slot for a later day. Prices include VAT where it applies.
What if the job needs more than an hour, or parts?
Your engineer sends a fixed quote to your phone, built from our price list. Nothing more is done or charged until you approve it. If you say no, you only pay the call-out.
When am I charged?
The call-out is held on your card when you book and only charged when your engineer arrives. Any approved extra is charged when you sign the job off. You can cancel free of charge until the engineer sets off.
How do I know who is at my door?
You see your engineer’s name, photo and van registration before they arrive. At the door they show a four-digit code on their phone that matches the one on yours.
Who are the engineers?
Independent, self-employed tradespeople. Before anyone joins we check their public liability insurance and, for gas work, their Gas Safe registration. Engineers are not sent jobs once either has run out.
What is the guarantee?
Work paid for through Mains is guaranteed for 12 months. If the same fault comes back, tap “The problem has come back” on your receipt and we book a free return visit.